2 things we know are non-negotiable in life: Death & Taxes
We would like to add: Life's Expensive& Crap Happens
With those things in mind - While we can't do anything about the first 2 (sorry- but let us add that taking VACATION(s) can make life seem just a little more bearable at times.) We think you can even get a prescription for that!
When you book with US - here's how we deal with the rest:
** PAYMENT TERMS** You'll be invoiced thru our site.
Payment can be made to our CC company thru a secure private bank link or you may elect to pay by personal or bank check.
1/3 of total amount due at time of booking.
1/3 due at 90 days out.
Balance due at 30 days from date of check-in.
(Invoices will be automatically generated) If check-in date occurs within 30 days of booking the full amount will need to be remitted at booking.
**CANCELLATION POLICY** While we hope it won't happen, we understand that sometimes life gets in the way of all of our best laid plans. With that in mind, this set cancellation policy will help answer a lot of questions and our guests will know how much of a refund they should expect.
Guests who cancel at least 21 days before check-in will be refunded 100% of the monies paid.
Guests that cancel between 21-10 days of check-in will be refunded 50% of the nightly rental rate w/refund of adjusted taxes and 100% of housekeeping fees for non-usage of the home.
Guests that cancel less than 10 days of check-in will be refunded 100% any housekeeping paid for non-usage of the home.
In the event of an unforeseen cancellation by the guest, guests may be offered any non-refundable monies as credit towards a future stay (please note that any monies forfeited by a previous cancellation will not be refunded even if new dates are now with/in new set cancellation windows. This is a 'credit' only and has no cash value to the guest.)
Please see our full Booking/Terms/Clauses here: naplesparadisepalms.com/cancellation-policy-terms
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